Department of Cultural Affairs

Q1:    I have questions about regulations regarding the Development of the Cultural and Creative Industries Act (Scalper Reporting).

A1:    The Ministry of Culture, the central competent authority for this Act, has set up a dedicated section with specifically assigned personnel to handle the reporting of scalpers. You are encouraged to use the relevant online resources or contact the Ministry of Culture’s Scalper Reporting Service Hotline (檢舉黃牛專區服務專線) on 02-85211850.

Q2:    How can I check the progress of my case?

A2:    Visit the website for the Ministry of Culture’s Scalper Reporting Section (檢舉黃牛專區). Navigate to the “Progress Inquiry” page (進度查詢), and enter your email address, case number, and verification code to check the current status of your case.

Q3:    The system shows that my case has been assigned to Taipei City Government. How can I contact the person in charge to find out about the state of the investigation?

A3:    The Taipei City Government Department of Cultural Affairs handles scalper reporting cases and will request the necessary information on the reported individual from the relevant entities or bodies (such as ticketing platforms, telecom operators, banks, household registration offices, police units, etc.), on the basis of the evidence provided to the reporting system. However, the personal data of both complainant and respondent are protected by law, so information on specific cases cannot be disclosed.